Buy Online

The Potteries Shopping Centre gift card is accepted in over 60 stores in the centre. Click here to view the list of stores which accept the gift card.
The Potteries Shopping Centre Gift Card works in the same way as other MasterCard, Maestro banking cards and can be used at participating retailers that accept MasterCard Maestro. You can deposit up to £650 on a single card and it can be used as many times until the balance has been exhausted.
Whether it’s the latest fashion trends, everyday items or new and exciting gift ideas you’re looking for, you’ll find it all at The Potteries Shopping Centre, with a wealth of fashion and gift Stores.
Gift Cards purchased online and delivered by post or courier will require activation before they can be used in a store. Please follow the instructions provided in the shipping confirmation email received following purchase of the card. If you need any assistance with card activation please contact Customer Services on 0844 774 4277.
CLICK HERE TO PURCHASE YOUR GIFT CARD.
Gift Card FAQ's
1. WHERE CAN I USE MY GIFT CARD?
You may use your Gift Card at participating retailers within the following shopping centres owned or operated by Capital Shopping Centres PLC, including; Braehead, Renfrew; Chapelfield, Norwich; Eldon Square, Newcastle; Lakeside, Thurrock; MetroCentre, Gateshead; The Chimes, Uxbridge; The Glades, Bromley; The Harlequin, Watford; Victoria Centre, Nottingham and The Potteries, Stoke-on-Trent.
2. HOW DO I USE THE CARD?
Firstly, sign the card on the reverse. When you wish to spend on the card simply present it to a participating retailer in the same way as any other debit card. The retailer will process the transaction and ask you to sign the debit card receipt in the normal way. It is always a good idea to check your balance before spending on the card.
3. WHERE CAN I CHECK MY BALANCE?
You may check your balance at the shopping centre Customer Service desk, online at www.flex-e-card.com, or by telephoning Customer Services on 0844 744 4277. Please remember to quote the unique passcode that is shown on the receipt supplied with your Gift Card.
4. WHAT DO I DO IF I HAVE LOST MY GIFT CARD?
If you lose your Gift Card please telephone Customer Services on 0844 744 4277. You will not be responsible for any transactions on the card after notifying Customer Services.
5. DO ANY CHARGES APPLY?
No charges are applied to Gift Cards. However the Gift Card expires 12 months after issue. Any balance remaining on the card after this date will not be refunded. The exact expiry date of your Gift Card is shown on the receipt supplied with your Gift Card.
6. DOES MY GIFT CARD NEED TO BE ACTIVATED?
If your Gift Card was purchased at a shopping centre it does not need to be activated. If it was purchased online and delivered by post or courier it will require activation. Please follow the instructions provided in the shipping confirmation email received following purchase of the card. If you need any assistance with card activation please contact Customer Services on 0844 774 4277.
Over 60 stores in the centre accept The Potteries Shopping Centre Gift Card.
•Accessorize
•BB's Coffee and Muffins
•Beaverbrooks
•Blue Inc
•Boots Optician
•Burton
•Claire's
•Clarks
•Clinton Cards
•Costa Coffee
•Currys Digital
•Debenhams
•Disney Store
•Dorothy Perkins
•Druckers Vienna Patisserie
•Ernest Jones
•Evans
•FootAsylum
•Game
•GAP
•H Samuel
•HMV
•JD Sports
•Jessops
•Jack & Jones
•La Senza
•Leslie Davis
•Lush
•Miss Selfridge
•Monsoon
•Muse
•New Look
•Next
•O2
•Orange
•Pandora
•Pilot
•Primark
•Quiz
•River Island
•Republic
•Schuh
•Scotts
•Sports Direct
•SpudUlike
•Starbucks
•Stoke City FC Club Store
•Supercuts
•Superdrug
•The Body Shop
•The Box
•The Carphone Warehouse
•The Fragrance Shop
•The Original Artshop
•The Perfume Shop
•The Watch Lab
•Tie Rack
•Timpson
•Topman
•Topshop
•USC
•Vision Express
•Vodafone
•Wallis
•West Coast
•WH Smith
